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Warranty

FINE JEWELRY

With Olivia Grace offers a complimentary 30-day limited warranty on all fine jewelry purchases. The warranty includes any quality issues that arise from a production defect, including: loose diamonds or loose prongs, missing pavé stones, broken clasps and/or broken chains.

The warranty does not cover issues that arise from normal wear and tear, including but not limited to scratches, dents, stretched chains, misshapen and/or bent bands, or damaged stones. Resized pieces, lost or stolen pieces are not covered by our warranty. For issues outside of our warranty, please contact us to get instructions on how to proceed with your repair at info@witholiviagrace.com.

Please note that any work or modifications performed on a piece by a third party will void any warranty with us.

BRIDAL JEWELRY

We stand behind the quality of our pieces! With Olivia Grace offers a complimentary lifetime warranty on all bridal pieces. This warranty includes any quality issues that arise from a manufacturing defect, including loose diamonds or loose prongs and missing pavé stones.

This warranty does not cover issues that arise from normal wear and tear, including but not limited to chipped or cracked stones, scratches or dents, or misshapen bands. Lost or stolen pieces are also not covered by this warranty.

Please note that any work or modifications performed on a piece by a third party will void any warranty with us.

EMAIL US

info@witholiviagrace.com

please allow 1-2 business day for replies

CHAT US

Monday-Friday

9AM - 5PM EST

CALL US

(914) 418-4730

Monday-Friday 9AM - 5PM EST

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